Terms and Conditions
Welcome to Hemm Bookshop! By accessing or using our website (www.hemmbookshop.co.ke), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Use of Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
- Engage in any activity that could damage, disable, or impair the website.
- Use the site to distribute malware, spam, or offensive content.
- Attempt unauthorized access to any part of the website or its systems .
2. Intellectual Property
All content on this website—including text, images, logos, and digital assets—is the property of Hemm Bookshop or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written consent
3. Product Information and Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. Hemm Bookshop reserves the right to:
- Correct any errors or omissions.
- Change product availability and pricing without prior notice.
- Cancel orders due to pricing or stock errors.
4. Orders and Payments
By placing an order, you agree that:
- You are legally capable of entering into binding contracts.
- You will provide accurate billing and shipping information.
- Payment must be made using approved methods listed on the website.
We reserve the right to refuse or cancel any order at our discretion.
5. Shipping and Delivery
Delivery timelines are estimates and may vary due to external factors. Hemm Bookshop is not liable for delays caused by third-party couriers or unforeseen circumstances.
6. Returns and Refunds
Our return policy is governed by the Consumer Protection Act. You may return eligible items within [insert number] days of delivery. Refunds are processed based on the condition of the returned item and proof of purchase. Some items may be non-refundable (e.g., digital downloads, clearance items).
7. Limitation of Liability
Hemm Bookshop shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Loss of data, profits, or business opportunities.
- Website downtime or technical issues beyond our control .
8. Privacy and Data Protection
We are committed to protecting your personal data in accordance with the Data Protection Act, 2019. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information
9. Governing Law
These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.
10. Changes to Terms
We may update these Terms from time to time. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.